Expensive mistakes

Tenants have never been better informed than they are today, and that’s generally a good thing. But, there are organisations who actively encourage tenants to make complaints and claim compensation from landlords and Agents. They have email templates available to make things even easier. Local Authorities will regularly advise tenants that they will not help with social housing until the legal eviction process has been completed….and that can take months. There’s no thought at all for landlords who have tried to get things right, but made a simple procedural mistake.

It’s not just the financial impact of successful claims from tenants that landlords and Agents should be wary of. It’s the reputational damage that can result if the tenant takes their story to social media and the press.

LetNova provides residential property management services that provide high quality advice to Agents and landlords. You can trust us to work with you and your customers to keep you safe. A great reputation is hard won…why risk it?